All FASTag information | All questions and Answers | Fastag recharge online, fees and charges.

The FASTag is simple to term, Fastag is a device that uses Radio Frequency Identification (RFID) technology Fastag which enables automatically deduct from your account of toll charges. It will give you a green signal through the toll plaza without stopping on toll plaza.

 FASTag is linked with your prepaid account from which the toll amount is deducted. This Radio-frequency Identification (RFID) technology tag is fixed on the vehicle's windscreen after the tag
account is active on your vehicle.

FASTag is a good solution for a trip on national highways. FASTag is operational on many toll
plazas across national and state highways in India and more toll plazas will be
under the FASTag program in the future.

The Electronic Toll Collection program of NHAI, FASTag can able to utilized in over 70% of the toll plazas on national highways across India. The NHAI is additionally offering money-back of 10% on all toll payments using FASTag.

What are the benefits of using FASTag?

  1. You can avail a cashback of up to 10% on all National Toll payments using
  2. Ease of payment – No need to carry money for the toll transactions. 
  3. It saves time on toll plaza.
  4. Online Recharge is available on FASTag it will be recharged online through Credit Card
    / Debit Card / NEFT/ RTGS or Net banking.
  5. Get your SMS alerts for toll transactions, on low balance, etc.
  6. Website Portal for customers
  7. The validity of 5 Years
  8. FASTag gives Accidental death cover of Rs. 1 Lakh to all your on-duty drivers while driving the vehicles *

How do I recharge my FASTag?

For SBI Click here.

For Axis Bank Click here.

For ICICI Click here.

From PayTm Click here.

How do I log into FASTag?

Login into FASTag Portal with User ID / Wallet ID
and Password

Apply Online

How long does it take to get FASTag?
It will take 15 days to get FASTag from your banks.

Can I get a FASTag for two-wheelers?

There is no system for Two-Wheelers.

How does FASTag work?

Fastag is a chip that uses Radio Frequency Identification (RFID) technology.

How do I check my FASTag balance?

You will check from your device which connects with
your FASTag account.

How can I recharge my axis FASTag online?

Please contact the Toll-Free Number of Axis bank1800
419 8585. Customers can visit any of the Axis Bank POS Centers and request the
agent to recharge their Tag.

Where do I stick or paste my FASTag sticker? FASTag / How to fix FASTag RFID to your vehicle?

  1. Place it on the top middle of the windshield, below to the rearview mirror.
  2. Press the sticker gently on the windshield.
  3. Once the FASTag sticker is placed, do not try to remove it.

How does FASTag work for the return journey?

FASTag technology is designed to get the benefits of round trip savings automatically. When the first time a vehicle crosses the toll, Rs. 100 is deducted from your FASTag account.

 When the vehicle comes back, then the
difference between Rs. 150 and Rs. 100, which is Rs. 50 is automatically

What is the wallet ID in FASTag?

FASTag is a device that has Radio Frequency Identification (RFID) technology for making toll transactions directly from the prepaid account linked to FASTag account.

How do I replace FASTag?

You need to Log in FASTag account and apply for a new Fastag.

How can I recharge my Paytm FASTag?

You can click here for Paytm
FASTag. Recharge your FASTag prepaid account by simply adding money to your
PaytmWallet with the respective FASTag account.

Money can be added to
the wallet via Credit Card/ Debit Card/ NEFT/Net Banking. FASTag account can
have a max. of ₹ 1 Lakh.

How is Paytm FASTag?

It is easy to use on Paytm App.

What is the validity of FASTag?

FASTag has a validity
of 5 years after purchasing it. You just need to recharge whenever it needs.

What is SBI FASTag?

It is the same like other FASTag stickers.

Is FASTag mandatory?

No. There is no such law.

How can I get ICICI FASTag?

For ICICI Click here.

How can I change my mobile number in Paytm FASTag?

Yes, Click here.

How can I get FASTag in India?

Log In Here

How can I check my FASTag balance?

You will check balance through your app which
connects with the FASTag prepaid account.

Where can I buy Paytm FASTag?

For SBI Click here.

For Axis Bank Click here.

For ICICI Click here.

From PayTm Click here.

How can I change my mobile number in Axis Bank FASTag?

You need to log in Axis bank website. Click here.

FASTag Fees and Charges.



Tag Deposit



/ Jeep / Van




2-axle / 3-axle / Mini-bus




commercial vehicle 2-axle / 3-axle








3-axle and above




/ Tractor with Trailer




moving / Heavy construction machinery




Ace and Similar Light commercial vehicle



Fastag Customer Care Numbers

NHAI has launched 1033 helpline number for addressing Fastag complaints at toll plaza level. Simply dial 1033 from your Mobile or Landline for the following issues:

  • Stopped at the toll plaza for Tag reason even through Tag is not blacklisted.
  • Toll Plaza not accepting Fastag
  • Toll Plaza is not able to read the Tag
  • Toll Plaza is not supporting for pass issuance
  • Any other problem issue for Fastag

Axis Bank Fastag Toll-Free Customer Care Number: 1860 419 5555

State Bank Of India (SBI) Bank Fastag Toll-Free Customer Care Number: 1800-11-0018

Lodge your FASTag related complaints to Email ID SBI-  and CC to:

HDFC Bank Fastag Toll-Free Help Desk No.: 1800 120 1243

ICICI Bank Fastag Toll- Free Helpdesk Number.: 1800 2100 104

Paytm Fastag Toll-Free Number: 1800-102-6480

How to get FASTag dealership

Visit this link: Click here or Call on this number: 6366067863 

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Click here for comments
December 8, 2019 at 9:45 AM ×

FASTag is now growing in India. A good technology.thanks

Congrats bro IPL you got PERTAMAX...! hehehehe...